Multi Device

Can be used from any device, including mobile devices. App available.

Active communication

Instant and fluid communication between the different agents (clients/users, managers, and specialists).

Easy monitoring

Easily and quickly manage any type of incident.

Statistics generation

Generates personalised statistical data according to the type of user.

Continuous availability

Available 24 hours a day and accessible from anywhere.

Customizable

We are the developers of the app and you can customize it according to your needs.

More Information

Multi Device

n be used from any device, including mobile devices. App available.

Active communication

Instant and fluid communication between the different agents (clients/users, managers, and specialists).

Easy monitoring

Easily and quickly manage any type of incident.

Statistics generation

Generates personalised statistical data according to the type of user.

Continuous availability

Available 24 hours a day and accessible from anywhere.

Customizable

We are the developers of the app and you can customize it according to your needs.

More Information

How does it work?

This app allows you to turn problems into opportunities for improvement, saving time and money, and providing useful statistical data for action and prevention.

Creation of the incident from mobile devices or web

Visualization, implementation and resolution of the incident by the specialist

Assessment of the resolution by the user

How does it work?

This app allows you to turn problems into opportunities for improvement, saving time and money, and providing useful statistical data for action and prevention.

How does it work?

This app allows you to turn problems into opportunities for improvement, saving time and money, and providing useful statistical data for action and prevention.

FAQs Frequently asked questions

Solution that allows you to easily and agilely manage any type of incident (claims, complaints, problems), in an integrated way in a single application. The app allows you to register the incident and alert the specialist indicating the corresponding degree of severity.
Flexibility is one of the pillars of Dimensiona, our team of developers is specialized in offering the solution to your app customization needs.

The app is built to be adaptable, and as developers of the app itself we offer a product customization service according to your needs.

Yes, thanks to the permanent connection to the evolution of the incident, the user will receive an email when a response to his incident is added.

FAQs Frequently asked questions

Solution that allows you to easily and agilely manage any type of incident (claims, complaints, problems), in an integrated way in a single application. The app allows you to register the incident and alert the specialist indicating the corresponding degree of severity.
Flexibility is one of the pillars of Dimensiona, our team of developers is specialized in offering the solution to your app customization needs.
The app is built to be adaptable, and as developers of the app itself we offer a product customization service according to your needs.
Yes, thanks to the permanent connection to the evolution of the incident, the user will receive an email when a response to his incident is added.

Contact us!

Commercial Manager at Dimensiona:

ramon.rama@dimensiona.com

+34 661 55 81 15

Dimensiona:

info@dimensiona.com

+34 981 56 45 79

Contact us!

Commercial Manager at Dimensiona:

ramon.rama@dimensiona.com

+34 661 55 81 15

Dimensiona:

info@dimensiona.com

+34 981 56 45 79